Privacy Policy

1. Introduction

At Ligandal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our API and visualization tools.

2. Research Platform Limitations

IMPORTANT: Our website and research-grade platform are not designed for processing sensitive patient data or confidential information. This platform is intended for research and educational purposes only.

We strongly advise against inputting any of the following into our research-grade platform:

• Protected Health Information (PHI) as defined by HIPAA
• Personally Identifiable Information (PII) related to health conditions
• Confidential patient records or clinical data
• Any sensitive information that requires enterprise-grade security

For handling sensitive information, please inquire about our enterprise solutions which provide enhanced security features, compliance assistance, and dedicated support.

3. Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Personal Information: Name, email address, and organization when you contact us or register for our services
• Usage Data: Information on how you access and use our website and services
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Research Queries: Any research-related data you input into our platform for analysis purposes

4. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our services
• Responding to your inquiries and fulfilling your requests
• Sending important notices, such as communications about changes to our terms, conditions, and policies
• Analyzing usage patterns to enhance user experience
• Preventing fraudulent use of our services

5. AI and Predictive Algorithms Disclosure

Our services include AI and predictive algorithms that process the data you provide to generate results. You should be aware that:

• AI and predictive algorithms can make mistakes or generate inaccurate results
• Results should be verified and should not be the sole basis for research or other decisions
• We continuously improve our algorithms, but they are not perfect and have limitations
• Data processed by our algorithms is used to improve our services, in anonymized and aggregated form

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, our research-grade platform does not offer the same level of security as our enterprise solutions.

For enterprise-grade security features, including enhanced encryption, access controls, audit trails, and compliance support, please contact us about licensing our enterprise tier.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

Research data submitted to our platform may be used in anonymized, aggregated form to improve our algorithms and services.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@ligandal.com.